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Fast Turnaround
Quick turnaround times
for custom-made orders.
Made in the UK
High-quality and locally
crafted Point-of-Sale product.
Free Artwork Check
Included with every
branded order.
Made in the UK
High-quality and locally
crafted chalkboards.
FAQs
Before getting in touch, why not see if your question is below
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How do I order Branded chalkboards?We can brand all of our products, just reach out to us and tell us what branding you require and we'll send you a quote. Proofs for all artwork requests are provided before printing, and we do all branding and design in-house too, so costs are very competitive. All files received are checked for print suitability, however for best results, please supply artwork as vectorised/outlined PDF, EPS or Ai formats. If supplying files in raster formats (JPEG,PNG,GIFF,TIFF) please ensure the resolution is at least 300dpi, and the image is clear of any pixelation. (Please note: although we are able to work with most formats, any artwork supplied from Microsoft Word, PowerPoint, Excel or other text based packages, may be subject to a re-designing fee, or we may ask you to re-supply in a more suitable format.) If you are unsure as to how best supply your artwork, then please don’t hesitate to contact us and we will be happy to advise.
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Is your wood FSC approved?All our wood is from FSC approved suppliers, and certification can be provided if needed.
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Has my order gone through?If your order is successful you will receive an automated email confirmation (Please check your Spam folders and make sure you have typed your email address correctly), as well as an order success message on screen. If not, please get in touch with us and we'll look into this for you as soon as possible.
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How do you clean a chalkboard?For most chalk residue - use a damp cloth with a household window cleaner. Never use an abrasive cleaner as this will damage the surface! For stubborn chalk stains that won't budge - try our Magic Cleaning Sponge! How to use our Magic Cleaning Sponge: Apply a small amount of water to the sponge. Lightly squeeze to remove any excess water. Use circular cleaning motions to remove stains. Our sponges are safe for everyone to use - all you need is a small amount of water for great results!
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Can I talk to a real person?Yes! We are real. We have a sales team on hand to help you with any queries. If you would like to speak to a member of our team directly, then please call us on +44 (0)1384 445844 (Mon-Fri 9am-5pm). Alternatively, you can email us anytime at sales@porterandwoodman.co.uk and one of our team will respond as soon as possible.
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How do I cancel or amend my order?Please call +44 (0)1384 445844 or email us at sales@chalkboardsuk.co.uk as soon as possible, if you wish to cancel or amend your order. This cannot be done online.
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Can I be removed from your mailing list?The easiest way is to 'unsubscribe'. A link can be found at the base of every email we send you. If you wish to be removed from our postal mailing list, please email sales@porterandwoodman.co.uk
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What’s the largest chalkboard available?We can produce chalkboards up to 2440 x 1220mm or 8ft x 4ft. Delivery isn't always straightforward though will the larger sizes, so get in touch with us to discuss your options.
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Is the print set up fee charged again if we want a re-print using the same artwork?We only have a limited number of print screens, so after each production run our screens need washing off so they can be reused. Therefore, a print set up fee will need to be applied again when ordering any re-prints.
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What are the lead times for printed chalkboards?We usually advise a delivery time-frame of 2-3 weeks from payment and approval of artwork. During certain times of the year this can be slightly longer, however just let us know if you have a specific time-frame, and we will do our very best to accommodate your needs.
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Is there a MOQ?There are no minimum order quantities for any of our standard items, but the more you order, the cheaper it works out. For bespoke items, get in touch with one of our sales team, or use the Request-a-Quote feature.
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Are your chalkboards magnetic?No, we don't currently have any magnetic boards in our range, as they tend to 'shadow' and don't actually end up being any good as a chalkboard.
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Can I choose a delivery date?Yes, just add any specific requirements in the additional information section, within the checkout area, and we'll try our very best to accommodate your needs.
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Can you deliver outside of the UK?The goalposts have changed somewhat in recent years, so it's not a simple 'Yes'. However, just get in touch with us and we'll provide you with a quote depending on your delivery location.
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Where can you deliver to?We can deliver to any address on the UK Mainland at the prices quoted within the basket section of the site. We cannot deliver to PO boxes and BFPO addresses. For any queries or offshore delivery requests - please get in touch with one of our sales team.
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What if I'm out at the time of delivery?If you are out at the time of delivery, then a card should be left with details of how the item can be collected or re-delivered. Your items may be left in a safe place or with a neighbour but this cannot be guaranteed. If in any doubt, please get in touch with one of our sales team, and we will look into providing any tracking details that may be available.
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How can I check if my order has been delivered?We can track delivery items for you if you haven't received a tracking text or email. Simply contact us and we'll help you as best we can.
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